Hail Just Hit — What Every Building Owner Should Do in the First 48 Hours

1. Schedule a Professional Roof Inspection

Scheduling a professional roof evaluation is your first step. A reputable roofing company can help you uncover any invisible damage, determine if there is enough damage to contact your carrier, and help you thoroughly document the condition of your roof for your insurance. At Stellar, our initial evaluation of your roof is always free! Our team is highly skilled and experienced when it comes to hail damage claims and will fairly and honestly evaluate your roof. 

2. Have The Roofer Document the Damage to Your Roof

Having documentation of the damage to your roof is extremely important. The photos you get will help convey a story to the insurance about why the roof needs to be replaced and not just repaired. Our team will go over every inch of your roof to make sure that all damage incurred from the storm has been documented. We will provide you with photos and videos that will be useful once your insurance carrier gets involved. 

3. Hire a Contractor — This is a Fixed-Cost Opportunity

Once you have gathered all the information and are ready to make an informed decision about who you want to hire as your contractor, sign your contract. When you work with Stellar on an insurance claim, this is a fixed-cost opportunity. Typically, the only expense you will need to pay, if there are any, is your deductible. That means you only pay what your insurance is going to pay, so getting your roof replaced is a no-brainer!

4. File an Insurance Claim

Notify your insurer that your property may have sustained damage. Chances are, they will assign you an adjuster who will contact you about next steps — let them know that you have already hired a roofer. At Stellar, we like to attend the adjustment so that we can make sure the adjuster is aware of any damage that your building has sustained. We also communicate what potential issues could arise if the roof is not replaced or repaired properly.